Privacy Policy

1. Information We Collect

Depending on how you interact with DBSE, we may collect contact details, delivery information, communication contents, and technical information such as IP address, browser and device type, operating system, pages visited, approximate location derived from technical information, referring website, and access date and time.

2. How We Use Information

• Respond to inquiries and process delivery requests.
• Coordinate pickups, deliveries, recipients, and customer support.
• Confirm delivery information and improve services.
• Maintain website security and prevent fraud or misuse.
• Maintain business records, resolve disputes, and comply with legal obligations.
• Communicate important service information.

3. Information About Other People

If you provide a recipient's name, address, phone number, or other person's information, you should have a legitimate reason and, where required, appropriate authority to provide it. Do not provide personal information you do not have the right to share.

4. Sensitive and Medical Information

Customers should not submit passwords, financial credentials, government identification numbers, medical records, banking credentials, or card numbers through general website forms unless separately instructed. For medical deliveries, provide only information reasonably necessary to coordinate the delivery.

5. How We Share Information

DBSE may share information where reasonably necessary with employees, couriers, contractors, technology and hosting providers, email providers, payment providers, professional advisers, government authorities, and law enforcement where required by law. DBSE does not sell customer personal information as a business practice.

6. Third-Party Providers and Cookies

DBSE may use providers for hosting, email, analytics, maps, security, payment processing, cloud storage, and customer communication. The website may use essential, functional, analytics, and performance technologies. If non-essential cookies or marketing technologies are added, DBSE should provide appropriate notice and controls and update this policy to identify them specifically.

7. Analytics

The site currently uses Vercel Analytics and Vercel Speed Insights to measure usage and performance. The policy should be updated if additional analytics, advertising, map, or tracking services are installed.

8. Security and Retention

DBSE takes reasonable measures such as secure hosting, access controls, encryption where appropriate, secure communications, software updates, and limited access. No online system is completely secure. Information is retained only as long as reasonably necessary for services, support, business records, accounting, legal obligations, disputes, security, and fraud prevention.

9. Your Privacy Choices

You may contact DBSE to ask what information we hold, request correction, ask how information is used, request deletion where appropriate, or withdraw consent where processing is based on consent. Requests may be subject to legal or operational limitations.

10. International Transfers and Children

Third-party providers may process information outside the United States. DBSE seeks to use reputable providers and reasonable safeguards where practical. The website is not specifically directed toward children, and DBSE does not knowingly seek personal information from children through the website.

11. Changes and Contact

DBSE may update this Privacy Policy as services, technology, or legal obligations change. For privacy questions or requests, contact hello@davisbinionexpress.net, +1 314-484-8450, or DBSE Transportation, St. Louis, Missouri.